Shipping policy

Thank you for choosing Luna & Solis for your shopping needs. We are committed to providing you with the best possible shopping experience, including reliable and efficient shipping services. Please take a moment to review our shipping policy for both standard and express shipping within the United Kingdom. If you are located outside of the UK and wish to inquire about international shipping, please don't hesitate to contact us via email.

Standard Shipping

• Delivery Timeframe: Our standard shipping option ensures your order will be delivered within 2-4 business days from the date of purchase. Please note that delivery times may vary depending on your specific location within the UK and any potential external factors such as holidays or adverse weather conditions.

• Shipping Fee: Luna & Solis offers a competitive flat-rate shipping fee for standard shipping within the UK. This fee will be calculated at checkout and may vary depending on the size and weight of your order.

• Tracking Information: For your convenience, we provide tracking information for standard shipping orders. You will receive an email with your tracking number once your order has been shipped. You can use this number to monitor the progress of your shipment.

Express Shipping

• Delivery Timeframe: If you need your order to arrive more quickly, Luna & Solis offers an express shipping option. Express orders are typically delivered within 1-2 business days from the date of purchase.

• Shipping Fee: Our express shipping option incurs an additional fee, which will be calculated at checkout. The exact fee may vary depending on the size and weight of your order.

• Tracking Information: We provide tracking information for express shipping orders as well. You will receive an email with your tracking number as soon as your order is dispatched.

Please Note:

• Orders placed on weekends or holidays will be processed on the next business day.
• Luna & Solis is currently shipping only within the United Kingdom. If you are located outside of the UK and wish to inquire about international shipping options, please email us at hi@lunaandsolis.com.
• While we strive to meet our delivery estimates, occasionally unforeseen circumstances may cause delays. If you experience any issues with your shipment, please contact our customer support team for assistance.

We value your trust in Luna & Solis, and we are committed to making your shopping experience as smooth and enjoyable as possible. If you have any questions or concerns about our shipping policy or your specific order, please feel free to contact us at hi@lunaandsolis.com. We are here to assist you in any way we can.

Thank you for choosing Luna & Solis, where quality meets convenience!